ADAPTASI LAYANAN BIMBINGAN DAN KONSELING DI ERA ARTIFICIAL INTELLIGENCE (AI)

Abstract

Artificial Intelligence is a technology that is shaped to resemble humans in the form of machines. The existence of AI will certainly be a new issue for all lines. The world of education also has a lot of impact in the process of implementing AI applications. The counseling process also needs to pay attention to the existence of the AI era. So the counselor needs to adapt to AI technology. This research was conducted using a literature study approach. Several documents were used to conduct analysis related to AI and counseling. The titles of these documents include 1) Artificial Intelligence and Counseling: Four Levels Implementation, 2) Ethical Principle for Artificial Intelligence in Counseling, 3) Ethical Principle for Artificial Intelligence in Counseling, Human Vs AI Counseling: College Student's Perspectives. The results show that AI can be used in the counseling process, especially as a communication tool. The implementation of counseling by applying AI needs to pay attention to counseling ethics, namely 1) Accountability, 2) subject welfare, 3) competence in AI, 4) clinical competence, 5) confidentiality. The types of AI that can be used for counseling applications are chatterbot and Chatbot Chat GPT.

Keywords : Adaptation of counseling services; Artificial Intelligence (AI)